Know your

1. Where do we get the guest room Duvet cover from?

• Mona Textiles

 

    2. What measures does the hotel take against mosquitoes in the hotel?

• All out machines with refill in all rooms

• Regular fumigation by Pest Control India

• Citronella sticks and citronella pots are lit around

 

    3. What is the name of the stone used in the Main porch?

• Cobble stone

 

    4. Name the stones used for lobby flooring?

• Granite

 

    5. What is the hotel pillows made of?

• Duck down feathers

 

    6. What is the weight of the feather pillows placed in our rooms?

• 1800 gms

 

    7. What are the hotel quilts made of?

• Duck down feathers

 

    8. What is a shoe mitt?

• A flannel cloth which has been stitched to fit around the hand while wiping and buffing shoes. This is hung in a hook above shoe shine basket in all guest rooms.

 

    9. What is a shoe horn?

• A small curved piece of wood which facilitates the smooth slipping in of the feet inside the shoes.

 

    10. Where is the safe located in a room?

• Inside the drawers below the luggage rack or inside the second wardrobe.

 

    11. Which company is the safe from?

• CISA

 

    12. Which company supplies the bottled toiletries to the hotel?

•  Essentials

 

    13. What is the brand name of our soaps and the fragrance used?

    Essentials

• Bath and Shower Gel Lime, Tulsi & Narangi (50ml)

• Body lotion Lime, Tulsi & Narangi  (50ml)

• Hair Conditioner Lime, Tulsi & Narangi (50ml)

• Shampoo Lime, Tulsi & Narangi (50ml)

• Luxury Lime, Tulsi & Narangi Bath Bar (70gms)

• Lime, Tulsi & Narangi Butter Cleansing Bar (50gms)

 

   14. What is the corridor flooring?

• Hand knotted carpet from OBEETEE

 

    15. What type of flooring do we have in the rooms?

• Carpet flooring

 

    16. Which is the floor marble used in our bathrooms?

• Granite

 

    17. What type of beds do we have in the Rooms?

• King and twin bed

• Double and single bed

 

    18. What are the tiles used in the basement called?

• Res tiles

 

    19. How many service pantries do we have?

• Total 4 pantries, one each on 1st, 3rd, 6th, and 7th floor.

 

    20. What material is the tissue box made of?

• Camel bone

 

    21. Who is the supplier of our mattresses?

• Company - Sealy

• Type - Posture Pedic Mattress

 

    22. Who has designed the uniforms for our team?

• Tarun Tahaliyani

 

    21. What is the weight of the Uniform Saris?

• 400 – 450 gms

 

    22. Which are the non-smoking rooms in the hotel?

• All guest floor rooms except the rooms on 3rd & 6th floor.

 

    23. What safety gadgets are used in the rooms?

• Smoke detectors and sprinklers

 

    24. Who should be contacted in the hotel regarding “Lost & Found” items in the hotel?

• The housekeeping maintains all records pertaining to “Lost & Found” and should be contacted for all queries relating to the same. In case the Housekeeping desk is not operational, any Executive or Supervisor can be contacted for any query.

 

   25. Who arranges for the flowers in the hotel?

• Flower room arranges for the flowers in the hotel. The flowers are supplied by Dew Drops Farms.

 

    26. Do we provide a Kiblah (a compass) to guests?

• Yes Housekeeping provides it on guest request.

 

    27. Do we provide a sewing kit to a guest?

• Yes Housekeeping provides it on guest requests.

 

    28. Can we provide a hand press to our guests in the room?

• Yes. Butlers provide iron and ironing board to the guest.

 

    29. Where can guests find an adaptor in the room?

• Next to the telephone on the fax table

 

    30. When does the lobby fountain get scrubbed?

• Tuesday evening

 

    31. Who does the maintenance works of marble, granite and other stone surfaces?

• TRUWORTH

 

    32. Who is the designer of the Kohinoor Complex?

• Pia Wang Lee

 

    33. Who is the designer of Business Centre?

• Pia Wang Lee

 

    34. Who is the designer of the new Spa?

• Pia Wang Lee

 

    35. Who is the designer of the New Swimming Pool?

• Pia Wang Lee

 

    36. Which are the room numbers included in the Kohinoor Complex?

• 750, 742, 741

 

    37. Who has supplied the furniture of Threesixty & Travertino restaurant?

• Juneja associates.

 

    38. Who is the designer of Threesixty & Travertino restaurant?

• Designer - Moria Crichton.

• Virgil and stone Design Co., UK.

 

    39. Who is the supplier of bath linen to the hotel?

• Abhishek industries

 

    40. Which is the oil used in the corridors?

• Jasmine oil is used in the public areas and corridors

 

    41. Into how many sections are our floors divided?

• Each floor is divided into 3 sections

• #1 to # 16 – Section A

• #17 to # 35 – Section B

• #36 to # 50 – Section C     

 

   42. What is the Standard room temperature in summer?

• 20.5 degree centigrade

 

    43. What is the temperature maintained in winter?

• 23 degree centigrade

 

    44. What is the brand of the minibar fridge?

• Dometic and Electrolux.

 

    45. What is the brand of the Hair drier placed in all rooms?

• Braun Swing 1400 and Alesio 1600 

 

    46. What is the brand of the weighing scale?

• Beurer and Morepen

 

    47. What are the timings of the desk uniform room?

• 6:30 am – 6:00 pm

 

    48. What are the timings of the housekeeping desk?

• 7:00 am - 10:30 pm

 

    49. Who handles the housekeeping desk after 10 pm?

• The calls are forwarded to concierge (1114) and then the concierge connects or conveys the message to the Night Supervisor.

 

    50. What is the name of the painting behind the Duty Managers Desk at the main entrance of the hotel?

• Pichwai painting

 

    51. Who has done the gold leaf work in the Taipan?

• Ghanshaym Nimbarak

 

    52. What are the names of the Sculptures used in Lobby and who has made them?

• Artist – Amar Nath Sehgal

• Names - Shyness ,

• Lovers, Head with Horns, Woman, Classical Music

 

    53. What is stone used in Spa?

• Turkish Marble

 

     54. What is the stone used in the Kohinoor suite?

• Turkish marble

 

    55. What is the marble used in business centre?

• Botticino marble

 

    56. What is the temperature maintained in the new outdoor heated swimming pool?

• 28 degree centigrade

 

    57. What are the dimensions of the new heated swimming pool?

• 22 m length X 10 m breadth X 1.2 m depth

 

    58. What are the sizes of various rooms?

• Kohinoor suite - 3590 sq.ft

• Duplex Suite - 1392 sq.ft

• Deluxe Suite - 792 sq.ft

• Spl. Exec Suite - 696 sq.ft

• Executive Suite – 541 sq.ft (06s) & 525 sq.ft (10s)

• City Facing rooms (odd no. Rooms) – 325 sq.ft

• Pool facing rooms (even no. Rooms) – 348 sq.ft

 

    59. What are the various categories of suites?

• Luxury suite – all 50'ʹs on all floors

• Special executive suite - 742

• Deluxe suite – all 01'ʹs on all floors

• Duplex Suite – 716 – 816 (on 7th & 8th floor)

• Executive suite – 06'ʹs & 10'ʹs on all floors

 

    60. What are the names of the luxury suites?

• 150 – Mrs.Oberoi Suite

• 250 – Corbett Suite

• 350 - Lutyens Suite

• 450 – Jai Singh Suite

• 550 – GM Suite

• 650 – Kipling Suite

• 750 – Kohinoor Suite

 

    61. Which are the sets of interconnecting rooms?

• 22'ʹs n 24'ʹs on all floors,

• 01'ʹs n 04'ʹs on all floors,

• 45'ʹs n 50'ʹs on floors

• 716 & 714 

• 816 & 814 

 

    62. What are the various categories of rooms?

• Deluxe Rooms                   98

• Luxury Rooms                  99

• Premier Rooms                  44

• Executive Suites                16

• Special Executive Suites   1

• Deluxe Suites                    7

• Luxury Suites                    4

• Duplex Suite                     1

• Kohinoor Suite                  1

Total inventory 271

Category of floors

• Deluxe - 1st to 4th floors

• Luxury - 5th floor

• Premier – 6th to 8th floors

 

    63. Which companies have their office located in rooms?

• #122, 124 - Henderson Equity

• #101, 103, 104, 105, 106, 107, 109, 110 - Chrysalis Capital

• #622, 624 - JP Morgan

• #114 - Altamount Capital

• #223, 225 - Samaira Investment Advisors Pvt. Ltd.

 

    64. Which are the non-saleable rooms in the hotel?

• #150 - Mrs. Oberoi

• #501 – Mr. S. S. Mukherji

• #550 – GM'ʹs Suite

 

    65. Which collateral in the room is implied to environment related initiatives?

• “Save Our Environment” Card

 

    66. Which card is used to indicate the placement of the guest garments in the room?

• Wardrobe Card

 

    67. What is used tie the wires of phone/laptop chargers of the guest?

• Velcro

 

    68. What are the operational timings of the laundry?

• Our Laundry is operational 24 hours.

 

    69. What is the processing time for pressing services in our laundry?

• For pressing services, it is 1 hour.

 

    70. What are the charges and processing time for express laundry?

• It would take 3 hours to process express Laundry. The charges are twice the normal rates.

 

    71. By what time should guests ask for their laundry to be collected from the room, if they want it returned the same day at no extra charge?

• If the laundry is picked up before 10 a.m., it can be processed and returned the same day by 7 p.m.  Otherwise, the laundry will be delivered the next day.

 

    72. Who is the designer of our uniforms?

• Mr. Tarun Tahiliani.

 

    73. What are the amenities provided to children who stay with us?

• We place a variety of amenities for children, depending on the age they are at, such as:

• Baby amenities such as baby powder, baby oil, baby shampoo, baby lotion

• Bath toys

• Soft toys

• Bed-time books/ Colouring Books & Crayons

• Mini-toy box on arrival

• Toy Cars/ Dolls

• Superhero Figurines