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Frequently Asked Questions

Security

  1. What is the fire emergency number?

  • Fire Alarm: 1333

  • Emergency No. : 88

 

    2. Which are the safe assembly areas for guests and employees in case of emergency evacuation?

  • Parking A : For Guests

  • Parking B : For Employees

 

    3. Is there a specialised team equipped to handle and respond to emergency situations?

  • Yes, there is a Crisis Response Team (CRT) in the hotel. This team has representatives from all the departments.

  • Incident Responders, Building Evacuation Team & First Aid Team will invariably be members of CRT.

 

    4. Who is the Crisis Response Team Leader?

  • General Manager/Hotel Manager/ Chief Security Officer

 

    5. Who are the area wardens for the Hotel?

  • Front Office Manager

  • Executive Housekeeper

  • Chief Engineer

  • Head HR

  • F&B Manager

  • Chef de Cuisine / Executive Chef

  • Financial Controller

 

    6. What are the medical facilities available in the hotel?

  • Medical Centre.

  • Doctor on call.

  • First Aid Boxes in key areas.   

 

    7. What are the fire warning/fighting systems fitted in our guest rooms?

  • Smoke detector with sounder base for immediate local alarm.

  • Water sprinkler.

  • Public address speaker located above the vestibule.

 

    8. Is there anything available for the guest to use in the room, in case of a power failure?

  • We have a torch that is placed inside the wardrobe, for the guest to use in case of power failure.

 

    9. What are the various types of fire extinguishers and their uses?

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