Know your
HOTEL
Frequently Asked Questions
Security
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What is the fire emergency number?
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Fire Alarm: 1333
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Emergency No. : 88
2. Which are the safe assembly areas for guests and employees in case of emergency evacuation?
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Parking A : For Guests
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Parking B : For Employees
3. Is there a specialised team equipped to handle and respond to emergency situations?
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Yes, there is a Crisis Response Team (CRT) in the hotel. This team has representatives from all the departments.
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Incident Responders, Building Evacuation Team & First Aid Team will invariably be members of CRT.
4. Who is the Crisis Response Team Leader?
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General Manager/Hotel Manager/ Chief Security Officer
5. Who are the area wardens for the Hotel?
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Front Office Manager
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Executive Housekeeper
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Chief Engineer
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Head HR
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F&B Manager
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Chef de Cuisine / Executive Chef
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Financial Controller
6. What are the medical facilities available in the hotel?
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Medical Centre.
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Doctor on call.
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First Aid Boxes in key areas.
7. What are the fire warning/fighting systems fitted in our guest rooms?
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Smoke detector with sounder base for immediate local alarm.
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Water sprinkler.
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Public address speaker located above the vestibule.
8. Is there anything available for the guest to use in the room, in case of a power failure?
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We have a torch that is placed inside the wardrobe, for the guest to use in case of power failure.
9. What are the various types of fire extinguishers and their uses?